Returns & Exchanges

At Shock Doctor, we stand behind our protective gear and offer a 30-day return policy for unused products in their original packaging. We want to ensure every athlete is equipped with the right fit and protection for their game.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Print the Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely attach it to your return package.

3

Pack and Ship

Place the items in their original packaging, ensuring all tags and protective cases are included, and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned gear to ensure it meets our quality standards, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing